Frequently Asked Questions – FAQs

What is the standard delivery time?

The standard delivery time for each order is 3-4 business days. It can go up to (7 days max) during public holidays or special occasions like Eid-ul-fitr & Eid-ul-Adha. 

Do you have any return policy?

Yes, we do have a 14 day return or exchange policy depending on your purchase. 

Are all sizes available?

Yes, we mainly cover all sizes. But it is highly recommended to check sizes in the product description of each product before ordering. Size details are available in the product description. 

Why Choose Pirhan?

Apart from our excellent return and shipping policies for the customers, we make sure that provide high quality products to our customers and after-sale assistance if you face any problems with purchased product. 

Is shipping Free?

Shipping is only free on the orders above 3000. 

What are standard delivery charges in Pakistan?

Our standard delivery charges in Pakistan are PKR 199. 

Which Payment Methods Do You Accept?

We accept Cash on Delivery (COD), and other online payments including Visa, MasterCard, Credit Card, and Debit Card.

Who to Contact Directly for General Queries? You can send us an email at [email protected]. We will happily assist you.